eCommerce Customer Service

The top marketplace for pre-vetted eCommerce customer service freelancers.

Browse eCommerce Customer Service Skills

Answer Customer Emails

Hire a customer service specialist to manage and respond to all customer inquiries making sure that your customers are happy with their purchase and experience with your company.

Handle Customer Service Phone Calls

Your customer service expert can handle all customer phone calls making sure that your users feel prioritized and want to continue using your service or product as they grow.

Manage Live Chat

Hire a customer service expert to manage your live chat functionality and speak with customers during the most busy times of traffic to your site.

Create Customer Service Onboarding

Hire a customer service expert to build out your customer service operations and then create onboarding guides for future workers that you add to your team.

How It Works

1. Submit a Request

Request the VA, freelancer, or agency you need. Meet a pre-vetted option within 1 biz day.

2. Hire the Best Fit

Have a 15-20 minute interview. Then hire the best VA, freelancer, or agency.

3. Milestones/Chat

Use Incluzion’s platform to set job payment milestones, chat, share files and more

4. Pay Securely

Money is held in escrow and only released to the freelancer when milestones are approved

Hire An eCommerce Customer Service Freelancer Today!

Browse the three levels of freelancers that are available in the Incluzion network.