Posted on October 10, 2020

General Manager, Credit Card


  • Job type: Full-time
  • Hiring From: Chicago, Illinois
  • Salary:
  • Category:
  • Operations

Growth with a Purpose

OppLoans is a rapidly growing Fintech company that helps credit-challenged consumers build a better financial path through accessible products and five-star customer service. As one of Chicagos fastest-growing startups, weve made the Crains Business Chicago Fast 50 (#4 in 2019) and the Deloitte Technology Fast 500 (twice), and weve ranked in the top 10% of the Inc. 500 four years in a row!

OppLoans is a team of caring and inventive Opptimists with diverse perspectives and backgrounds. OppLoans employees approach every new challenge with an unparalleled ability to see what could be rather than settle for what is. We want people to be excited to come to work every morning and know they are a part of something great. Thats why we prize collaboration, collegiality, and letting the best ideas win the day.

What you get to do:

OppLoans has served millions of credit challenged, middle income customers who lack access to traditional financial products. We want to provide customers with a graduation product from our high cost installment loan product to a credit card product. This is a tremendous win for the consumer as they get a better priced, traditional credit product that can more rapidly improve their credit score.

In todays market, sub-600 FICO borrowers have poor credit card options. The OppCard will provide a better priced product coupled with OppLoans industry winning mobile-first customer experience, servicing, and a first-of-its-kind loyalty program for this customer base.

Reporting to the Chief Commercial Officer, the GM, Credit Card will build the OppCard from the ground up and have full P&L responsibility. Although the role is quite entrepreneurial in nature, the GM will have full benefit of our hundreds of thousands of paid off customers annually, hundreds of thousands of applications through our core acquisition channels annually, and the support of our deep bench across marketing, servicing, technology, compliance and finance divisions. GM will build a team that integrates with our current business to successfully launch and scale this product.

This position is not for the faint of heart must be willing to come into work every day to blank sheets of paper. You will not only help set the firms strategy for the next decade, but also operationalize this product into a sustainable, high growth business line. This role will have very high C-Suite and Board of Director visibility. What you will bring to the team:

Deep credit card expertise couple with an understanding of how a Credit Card product integrates across the firm. Outstanding thought leadership and ability to build and scale a team. Comfort with dissecting a vast, complex market into an actionable growth strategy. You will meticulously study the industry to understand what the current competitive environment looks like and how OppLoans can bring a winning product to its customers. You must be able to take a stand with the CEO, C-Suite and Board on what is best for the business. This includes weighing growth, profitability, and risk to properly vet and prioritize key decisions. Candidates with deep backgrounds in strategic management consulting, direct P&L responsibilities as a General Manager and deal making skills will be best positioned for success. Creativity and intellectual curiosity in recognizing key market gaps and arbitrage opportunities for OppLoans to exploit is a must. You will have the agility to continuously flex from big-picture, long-term thinking to an operational mindset. Finally, candidates with a deep network of relationships in financial services will have greatest chance of success in the role.

Define your career at OppLoans

OppLoans is committed to providing an exceptional employee experience that allows you to define your career and purpose with us. New hire Opptimists go through orientation, shadow programs, a new hire lunch with our CEO, Jared Kaplan, and you can participate in different company culture events focused on diversity, equity, and inclusion. Our onboarding team has designed programs to make you feel welcome and part of our team during your first year and beyond.

  • Define the Mission (days 1-30): You will understand our company mission, values, and vision, and how your role at OppLoans plays a part in that.

  • Define your Goals (months 1-3): You will be able to understand your role expectations and identify goals with your manager and mentor(s) to fulfill those expectations.

  • Define your Belonging (months 3-6): You will understand OppLoans culture and have opportunities to engage with and impact that culture. Employee-led communities and programs, like our wellness program Project Opptimism, are offered to help with community connection both virtually and in-person.

  • Define your Journey (6 months – 1 year): You will feel confident in your abilities to execute in your role and know the next step you will take to develop your career.

Compensation and Benefits

OppLoans offers a 401(k) matching program and paid vacation. Other benefits include medical benefits, including a free PPO medical option with BCBS for Employee-Only Plans, dental and vision coverage, and tuition reimbursement. To support your wellness, you receive a free gym membership at One Two Pru and a corporate discount on ClassPass packages. To get you to and from work, you can participate in our pre-tax commuter benefits program with CTA and Metra, park your bike in the One Two Pru bike storage room, and take advantage of discounted Divvy memberships. Dresscode is casual. Lunch is subsidized through Fooda and Sweetgreen, and healthy snacks and drinks are available all day at the office.

Our office is conveniently located in downtown Chicago with panoramic views of Millennium Park and Lake Michigan with rooftop access.

EEOC Statement: OppLoans is an equal opportunity employer. OppLoans does not discriminate against any applicant for employment due to age, color, sex, disability, national origin, race, religion, veteran status, or any other protected class.

Subscribe to get Incluzion updates