Posted on December 4, 2020

Nurse Advisors (Remote)

Web Doctor

  • Job type: Full-time
  • Hiring From: Other
  • Salary:
  • Category: All Others
  • Other Skills

Who we are:

Webdoctor is Irelands leading virtual clinic in the provision of telemedicine services which allows for access to word-class medical care through computer, tablet or mobile phone applications.

What is the role?

Working within a remote team of nurses you will be providing a confidential and empathetic telemedicine consultation service for our customers providing advice on health queries or concerns over a 24/7 service and working with the Webdoctor team to look after the thousands of patients who use our service every week.

We provide a laptop with full training and support given. We have options forfull or part time workwith 8 hour shifts available. Competitive salary with benefits and the opportunity to deliver quality customer support from the comfort of your own home.

This isyour roleif you are seeking a flexible position working in a rapidly growing company supporting a large client population nationwide.

Job title:

Nurse Advisors (Remote)

Reporting to:

Nurse Manager

Key responsibilities:

  • Providing our customers with health related advice and information via telephone and email in an informed and empathetic manner.
  • Build good relationships with customers by developing rapport, communicating clearly and accurately, using active listening and showing the ability to empathise.
  • Maintaining clear accurate records on the platform after each point of customer contact.
  • Communicating and sharing information with the Nursing team and wider medical group.
  • Supporting the Doctor and Practice Manager teams at Webdoctor.

Ideal candidate:

  • NMBI registered with 1+ years experience in a Clinical setting
  • Have excellent written and verbal communication skills with fluency in English
  • Have excellent computer skills and attention to detail.
  • Be willing to undergo Garda Vetting
  • Have exceptional organisational and time management skills.
  • Demonstrate knowledge/experience of health education/promotion.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

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