Profile of Derika Featherston

Derika Featherston Product Owner at Made by a Maven
14 years experience 0 projects worked US
$40.00 /hr $0 earned
Mobile App DevelopmentOther - Software DevelopmentProduct DesignProduct ManagementProject ManagementSoftware TestingTechnical WritingUser Experience DesignWeb, Mobile & Software Dev

What can I do for you?

You bring me your idea and I do the rest while you sit back and watch it come to life!

I may be new to UpWork, but I’ve worked in software and product development for 14 years. I have a bachelors degree in Computer Science and enjoy using my experience and skills to help businesses stay competitive by providing innovative software solutions. I’ve worked with my clients to document and improve their business processes, manage software development projects, as well as build websites and mobile apps. 

Services I Offer: process improvement, documentation, project manager, product manager, website developer, quality assurance, software testing, product development engineer, research and development, user experience strategy, translating business ideas into technical tasks, establishing and streamlining workflow processes, creating a fun user experience,

I’ve worked with start-ups, solo entrepreneurs, medium and large companies in industries ranging from cosmetology schools, construction companies, wedding and event planning, caterers, clothing boutique, e-learning institutions, social media startups, real estate, publishing company, financial institutions, and more. 

Accomplishment I’m proud of: My Client, Sweetings Cosmetology wanted to offer online courses for the students in her Natural Hair Classes. I followed the Software Development Life Cycle (SDLC) to create a software solution that was approved by the TN Board of Cosmetology, making my client the first Natural Hair Cosmetology School to offer online courses in the state of Tennessee. 

Passion Projects: I believe that the work you do should make you feel good. So I always enjoy giving back to my community in various ways. 

I’ve volunteered my skills as a Product Manager and a Brand Ambassador to a social media project called 1M1L. I enjoyed working on this project because the primary goal is to connect people from all over the world and encourage them to celebrate unity in diversity.

I also use my skills to help organize and promote charity events for the YWCA of Middle Tennessee. I run a committee called Circles for Change, that hosts quarterly events that bring diverse members in the community together to highlight social and political issues, how they impact our community and discuss ways we can make change by starting with ourselves. 

Occasionally I volunteer at a middle school in my community where I teach 5th and 6th graders how to build websites… After this experience, I’m convinced teachers do NOT get paid enough! (=

I’m very flexible with my approach. If needed, I can integrate with your team, or provide my own team (graphic artists, extended development team, etc) to help deliver your solution. 

To view my full portfolio please visit

I look forward to working with you soon! 


Phone Number:910-420-5525

Work History (0)

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Work Experiences

  • Product Development Engineer

    Made by a Maven

    September 2015 - Now

    • Research, manage, implement and launch technical projects for companies • Freelance services such as website & mobile app development, project/product management, research, software testing, software configuration and implementation • Plan. design and execute software requirements
  • Product Manager

    Procurement Academy

    November 2017 - January 2018

    • Worked with business stakeholders to determine features and use cases • Coordinated with Operations team to design a software solution for their infrastructure • Created Software Requirements
  • Product Owner

    1 Million 1 Love

    January 2017 - September 2017

    – Defined company product development process – Created product rollout strategy for 1M1L products – Planned weekly tasks for R&D team members – Ran weekly R&D team meetings – Managed product road map for website and mobile apps – Selected and interviewed applicants for R&D positions – Collaborated with stakeholders to define software requirements – Served as liaison between marketing and development team
  • QA Engineer

    Aspect Software, Inc

    April 2012 - November 2015

    – Test software products through the use of systematic procedures to develop, apply, and maintain quality standards for company products. – Develop, modify, and execute software test plans – Analyze and write test standards and procedures. – Consult with development engineers in resolution of problems. – Isolate, reproduce and track bugs and verify fixes. – Create and execute test plans for manual and/or automated tests.
  • Quality Test Analyst

    VitalCheck Network, Inc

    September 2011 - April 2012

    • Analyzed functional requirements, system design and specifications documents • Documented and retested defects identified during test execution in Jira • Generated and executed automated and manual test scripts • Assisted other project teams with test execution as needed
  • IT Help Desk Analyst II

    Bank of New York Mellon

    August 2008 - July 2010

    • Troubleshoot and resolved application malfunctions • Provided international remote support for VIP users • Updated upper management on status of high priority tickets • Diagnosed user issues, determine urgency, resolve and/or escalate to avoid SLA breach • Orchestrated business calls to assist in resolution of high priority incidents
  • Support Analyst

    EFT Source, Inc

    April 2004 - August 2008

    • Generated requested reports using SQL Enterprise Manager • Provided desktop support for internal and external clients • Managed user accounts in Active Directory • Monitored servers, researched SQL alerts, and cleared system errors to ensure uninterrupted data processing • Supported internal, as well as externally developed applications • Researched and analyzed secure data • Occasional simple programming and code manipulation • Maintained documentation repository • Assisted developers with in-house testing on multiple client and web based applications • Documented application defects identified through testing • Analyzed and documented system and problem solving procedures for training purposes
  • Computer Operator

    Healthspring, Inc

    July 2010 - July 2011

    • Managed the design, maintenance and change implementation of Production Database in Microsoft Access • Maintained documentation repository • Initiated FTP transfers via IPSwitch • Processed jobs via MHC (Unix based Application) and Market Prominence • Configured new user accounts for MHC • Tested and documented new processes for accuracy before distributing final documentation to other operators


  • Bachelors Degree of Computer Science

    Tennessee State University

    January 2009 - May 2014