Profile of Anita

Anita Experienced social media manager with a passion for relationship building. I bring over 20 years customer service & support experience to the digital realm to enhance your interactions and build brand loyalty.
5 years experience 0 projects worked US
$25.00 /hr $0 earned
View Resume
Blog WritingRelationship ManagementSMM - Social Media Marketing

My Motivation

There is no greater feeling than to know you were instrumental in helping people achieve their goals. Time is our most valuable commodity. Most entrepreneurs start their businesses to have more control over their time. By handling your digital interactions, I can help you have more time so that you can focus on those personal relationships that mean the most.

Imagine not having to create and schedule your social media next month. How much time would you reclaim? 

My Vision

I believe that it is possible to have success in your personal and business life without sacrificing key elements of either.

Work Location:
Hours Per Week:
Ideal Work Status:
Experience Level:
Your Incluzion Goals:
Phone Number:7273143607
Linkedin URL:https://www.linkedin.com/in/anita-lewis-6a311810a/

Completed Jobs (0)

  • Freelancer hasn't completed any jobs.

Work Experiences

  • Customer Service Representative

    Marketing Adventure Media

    January 2008 - January 2013

    * Provided customer support and sales via telephone, email and live chat for internet advertising company * Led reactivation team working to bring “cold” accounts back to active status * Promoted to a supervisor position in January 2012 * Policy and procedure support for staff via telephone and internal chat program * Researched and resolved issues / handled escalations * Piloted work from home program for CSRs in April 2012 * Supervised remote team based in the US and Manilla
  • Remote agent booking reservations

    Enterprise Holdings, Inc.

    April 2013 - October 2014

    * Reservation Sales * Handled Enterprise, National and Alamo rental car brands * Provided customer service for existing reservations * Answered general questions regarding loyalty programs and website
  • Reservation agent

    Hyatt Hotels

    October 2014 - November 2015

    * Reservation/sales * Provided customer service for existing reservations * Answered general questions regarding loyalty program and website.
  • Owner

    Revitalize Business Services

    November 2015 - Now

    * Digital agency providing social media marketing, blog writing and website design * Virtual Assistant services include social media posting and newsletter administration * Previously offered call center opportunities through Arise and ACD Direct * Freelance projects through Upwork

Education

  • BA

    Guilford College

    August 1992 - December 1996

    Business Management / History major