Profile of IL
IL Team-spirited, energetic, and result-oriented IT professional with versatile skills and competencies in Data Center and NOC Operation Management. A quick learner and dedicated employee willing to accept new challenges and increased responsibility. Committed to always delivering high standards of workmanship and ethical practices.
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Customer Support ManagementDatabase AdministrationDatabase Backup and RecoveryIT & NetworkingLinuxOperationsPerformance System AdministrationSQLTechnical SupportVendor Management
Professional Strengths:
Strong experience in administering Service Desk, Data Center and NOC (Network Operations Center).Experienced in high level Problem Management, Production Processing, Monitoring, Trouble Shooting, Analysis, User Support, Security Management, Network infrastructure, Surveillance, Fault management and Event notification. Excellent Coordination and appropriate Escalations of Systems, Network, AWS Service, Applications issues to the appropriate System Engineering, Network Engineering, Cloud Engineering, Offshore Support and Operation teams.
Experienced in using state of the art, System Management, Monitoring, Data Analysis, Applications performance, trouble isolation tools and interpreting the results in order to successfully identify, understand and resolve System and Network problems and improve network performance. Also efficient in identifying, coordinating and documenting preventive, proactive and corrective maintenance.
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Phone Number:847 431-5279
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